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Welcome to Home Point


Herefordshire Customer Services, Housing Solutions and Home Point are moving from Franklin House to Blueschool House, Blueschool Street, Hereford, HR1 2LX on Monday 4th September 2017.

As we move buidings, there will be some changes to our opening times and available services:


Friday 1st September - Franklin House will close at 2pm
For Housing Benefit and Council Tax Reduction enquiries, please call 01432 260333
For Council Tax enquiries, please call 01432 260360

Remember - You can pay your Council Tax or apply for Housing Benefit and Council Tax Reduction online at or use the payment line 01432 260200


Thursday 31st August - Franklin House drop-in desk will be open 10am-12.30pm
Friday 1st September - Call 'Roofless tonight' on 01432 260000 between 9am-5pm or 01432 261600 after 5pm.

Herefordshire Council would like to thank you for your patience and co-operation as we move to Blueschool House.



Home Point Herefordshire is a choice-based lettings agency that was set up in partnership between Herefordshire Council and the main housing associations in Herefordshire.

Every week Home Point advertises properties that are available to rent and allows those on the housing register to register their interest.  Herefordshire Council does not own any
housing and does not allocate properties to successful applicants.  Home Point provides its partners with a shortlist of applicants who are eligible and have expressed an interest in
a particular property. 

Because there isn't enough affordable housing in Herefordshire to go around,our Enhanced Housing Options Wizard offers you personalised housing advice with advice and links to employment opportunities and training.
All you need to do is answer a few questions and you will receive a personalised summary of suitable housing options. You will receive advice and the next steps to take for each housing option. This is not an application for affordable housing in Herefordshire but it will provide you with more information about social housing and indicate whether you are likely to be eligible if you apply.

You will be able to find information about:

Mutual exchange service
Shared ownership accommodation
Market rent accommodation
Sheltered and Supported accommodation
 Your prospects for accessing socially rented accommodation
Money and welfare advice
Work and training advice
Support available to help you manage your home successfully
Renting in the private sector
What to do if you are homeless or threatened with homelessness

Please remember that the housing options wizard is not an application to join the housing register managed by Home Point.

Have a look at our finding a home, housing options and how it works sections, for more information. 

Some information on this site is in PDF format (Portable Document Format). To view these documents you will need Adobe Acrobat Reader

Throughout our site you will find links to external websites. Although we make every effort to ensure these links are accurate, appropriate and relevant, neither Herefordshire Council nor the Home Point partnership, take responsibility for pages maintained by external providers.  Views expressed on the external sites we link to are not necessarily ours.  If you have any problems or come across inappropriate content, please contact us.


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