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Privacy Statement

This page tells you how Home Point Herefordshire (“Home Point”) uses your personal information.

The Short Version

This is the privacy notice for Home Point. We will use your details to provide you with the service which you or someone else have asked us to provide. We will also use your personal details for purposes of crime prevention and crime detection and/or when required by law and will share it with other public bodies for that purpose.

The Longer Version

The organisation which is using your personal details is the County of Herefordshire District Council, a unitary authority having its head office at Brockington, PO Box 240, Hereford, HR1 2ZT ("the Council", "we" "us" or “Home Point”). The Council is the data controller of this personal data for purposes of the Data Protection Act 1998 and is registered as a data controller with the Information Commissioner under Notification No. Z5305750

The Council has an approved Data Protection Policy which sets out the high level principles we keep to in using people's personal data. This privacy statement describes how we presently translate those principles into practice in terms of what we will and will not do with the information we hold. It sets out the general approach we take, in each case with additional information relating to particular areas of our activity.

General approach

Most of the time, we will only process your information with your consent. In most cases, we will presume that by providing us with your details in order to apply for housing or obtain help and assistance in finding accommodation, you are consenting to us and the Home Point Partnership, using those details in order to provide that service to you. Except as set out in this privacy statement, we will not use your personal details for any other purpose without first obtaining your consent to that other purpose or purposes (you may have been asked to provide this additional consent at the time when you originally contacted us, for example in the application form for housing). For some regulatory activity carried out by the Council or the Home Point Partnership, your application may require to be published and potentially discussed in open committee.

The main exception to the rule that we will not use your details for other purposes relates to the prevention of fraud. We are under a legal obligation to safeguard public funds and so in all cases we reserve the right to check the information you have provided for accuracy, in order to detect fraud. This may involve data matching exercises where we compare different sets of data which we hold for unusual matches or discrepancies; this may also include matching council data with external data sources.

We may also share your information for the same purposes with other public organisations, including neighbouring councils that handle public funds, and with the Police.

By law we are obliged to provide information to certain other public bodies such as the Department for Work and Pensions, HM Revenues and Customs, courts, tribunals, hearings and other formal bodies dealing with legal processes, and various external regulatory bodies. We also have an obligation to assist in the prevention of crime and we will therefore generally supply specific information which we are asked to provide to the police or other crime detection agencies, provided we are satisfied that the request is connected to an investigation and that disclosure would be lawful and proportionate.

We work closely with the Home Point Partnership, which broadly speaking provide housing allocation services. Information will be shared with the relevant partners, who may contact you.  

Sharing Information

The main organisations we share information with are as follows:

  • Herefordshire Police and other criminal investigation agencies
  • External regulators
  • DWP
  • HMRC
  • Social care providers
  • Central Government
  • Local Government Ombudsman
  • The Home Point Partnership, which includes: Bromford Group, Kemble Housing, Festival Housing, Stonewater, Guinness hermitage,  Sanctuary Housing, Herefordshire Housing, Shropshire Housing and TwoRivers Housing
  • Registered Social Landlords

This page will be updated shortly to provide additional details on how and why we share information with these other bodies.

Further information may be found by visiting the Information Commissioner's Web site.

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