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Contact us


Contact Home Point for housing advice and information about making an application for housing and Choice Based Lettings queries. Our friendly officers will be pleased to help you. If you are contacting us because you need information or advice or because you want to tell us something (for example your circumstances have changed) have a look at our frequently asked questions, which you can find on the home page, first.

You can make a telephone or text bid using our automated bidding lines. The telephone numbers are below.

In the event that you can’t find the answer to your query or you are worried about losing your current home our contact details are below.


 Please Note: Home Point will be moving on 4th September 2017 to Blueschool House, Blueschool Street, Hereford, HR1 2LX





Home Point
Franklin House
4 Commercial Road

View a map by clicking here


Opening hours

Day Time
Monday 10am to 1pm
Tuesday 1pm to 4pm
Wednesday 10am to 1pm
Thursday 1pm to 4pm
Friday 10am to 1pm







Plan your journey to Franklin House - View bus travel and timetables

Telephone number: 01432 260300

Automated bidding line: 0845 270 2550

Text bidding: 0778 148 2312


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